Frequently asked questions
Short answers to the questions we hear most.
Questions and answers
How do I find an image?
Type a word in the search box, or open the library and filter by category, collection, orientation or colour.
Do I need an account to save favourites?
No. Favourites are kept in your own browser. When you sign in they are also saved to your account.
What can I do with a licence?
Each licence lists what is allowed, from personal projects to products for sale. The comparison table on the licences page shows the details.
How do I get my file?
Right after your order is confirmed, the download appears on the order page, in your order email and under My licences, with a PDF licence to keep.
What if something goes wrong?
If a download fails or you chose the wrong size, contact us with your licence ID and we will help.
Have work to share?
Tell us about your photography and we will get in touch.